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Home > Reporting and Analytics > Shopify integration
Shopify integration
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Sergey karjakin
Sep 04, 2018
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HappyFox-Shopify integration allows agents to view Shopify customer information and recent orders from a HappyFox ticket. Additionally, your agents can lookup Shopify customer and order information and use it while creating a new HappyFox ticket.

 
Available on "Mighty" and above pricing plans.
Configure Shopify Integration with HappyFox:
  • Log in to HappyFox.
  • Go to Apps >> E-Commerce >> Shopify.
  • Click "Install". 
  • Provide your Shopify Account URL.
  • Click "Save".The page will be redirected to your Shopify account. Enter the admin credentials and log in.
  • On successful login, you will be taken to Shopify “Apps” section with a prompt requesting approval to install HappyFox app.
  • Choose “Install Unlisted App”. On successful installation, the page will be redirected back to HappyFox.

 

Shopify Customer and Order information shown in "Ticket Creation Form":

 

Shopify Customer and Order information shown in "Ticket Details Page":

 

 

Note: Clicking the "Pop Up" icon adjacent to "Order Ref" value redirects to the corresponding order details page inside Shopify.

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